VITAMINE LAB PRIVACY POLICY
Effective Date: 01/01/2025
VITAMINE LAB ("we," "us," or "our") is committed to protecting the privacy and security of our customers, website visitors, and users ("you" or "your"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, (www.vitaminelab.com) (the "Website"), or purchase our products.
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to:
- Our Website and any related subdomains
- Our products and services offered through the Website
- Our interactions with you through email, phone, or other communication channels
2. INFORMATION WE COLLECT
We collect various types of information from and about you, including:
- Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment information.
- Usage Data: Information about your interactions with our Website, such as browsing history, search queries, and clicks.
- Device Data: Information about your device, such as IP address, browser type, and operating system.
- Order Information: Information about your purchases, including product details, order dates, and payment amounts.
3. HOW WE COLLECT INFORMATION
We collect information:
- Directly from you: When you provide it to us, such as when you create an account, place an order, or contact us.
- Automatically: Through cookies, web beacons, and other tracking technologies.
4. HOW WE USE INFORMATION
We use information:
- To provide and improve our products and services: To fulfill orders, respond to inquiries, and enhance your overall experience.
- For marketing and advertising purposes: To send you newsletters, promotions, and targeted advertising.
- To comply with laws and regulations: To meet our obligations under applicable laws and regulations.
5. SHARING INFORMATION
We do not share your personal information with third parties, except:
- *With service providers*: Such as payment processors and shipping providers, to facilitate transactions and fulfill orders.
6. YOUR CHOICES AND RIGHTS
You have:
- The right to access and correct your personal information: By contacting us through our Website or email.
- The right to opt-out of marketing communications: By unsubscribing from our newsletters or contacting us.
- The right to request deletion of your personal information: By contacting us through our Website or email.
7. SECURITY AND DATA RETENTION
We:
- Implement reasonable security measures: To protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Retain your personal information: For as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. COMPLIANCE WITH US AND INTERNATIONAL REGULATIONS
We comply with:
- California Consumer Privacy Act (CCPA): We do not sell personal information and provide California residents with the right to access, delete, and opt-out of the sale of their personal information.
- General Data Protection Regulation (GDPR): We comply with the GDPR's requirements for data protection, including transparency, accountability, and data subject rights.
- Health Insurance Portability and Accountability Act (HIPAA): We do not collect or store protected health information (PHI) and are not subject to HIPAA regulations.
9. CHANGES TO THIS PRIVACY POLICY
We:
- Reserve the right to update this Privacy Policy: At any time, without prior notice.
- Will notify you of significant changes: By posting a notice on our Website or sending an email.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please:
- Email us: support@vitaminelab.com
- Contact us through our Website: www.vitaminelab.com
By using our Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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